IsCarTi

Help

Getting things done.

Short guides for the things people do most. If you're stuck, the contact page reaches a real person.

Getting started

  1. 1Sign in with your email. We send a link; there is no password.
  2. 2Choose Add a car and give it a nickname. You don't need the VIN.
  3. 3Open the car and choose Upload record. Attach a photo or PDF, then check the date, odometer and cost. For a photo, Read details from photo fills them in for you.
  4. 4Repeat for each invoice you can find. The more you add, the more convincing the history.

If you're selling a car

  1. 1On the car, choose Ask a workshop to confirm for the jobs a garage did, and send the link on WhatsApp.
  2. 2Switch on Create share link. Buyers see the timeline and trust score, never your documents. Use Hide costs if you prefer.
  3. 3Choose List for sale, add photos, a price and your WhatsApp number.
  4. 4When it sells, use Create transfer link. The buyer accepts it, and the history moves to their account.

If you're buying

  1. 1Open the history link the seller sent. You don't need an account.
  2. 2Look at each entry's label and the trust score. Here is what they mean.
  3. 3Check for a red odometer warning, and for gaps in the dates.
  4. 4Always see the car in person, and never pay a deposit before you have.

If you run a workshop

  1. 1Open Workshop tools and create your profile. Your business name is fixed once created.
  2. 2Use Send a job when you finish work. Your customer opens the link and adds it to their car under your name.
  3. 3Or confirm a request a customer sends you: open the link, sign in, and confirm or dispute it.
  4. 4Ask to be approved for the directory from your profile. We check your company details before approving.

Plans and billing

  1. 1See the plans. The free plan covers two cars with unlimited records.
  2. 2Subscribing takes you to PayFast to pay by card or EFT. Your plan switches on as soon as PayFast confirms.
  3. 3Cancel any time on your billing page. You keep the plan until the end of the period you paid for.

Your data

  1. 1Open your account page.
  2. 2Download everything as a file, or delete your account and every file we hold.

Still stuck? Contact us.